Privacy Policy

Max Aura - Dating & DM Helper

1. Introduction

Welcome to Max Aura ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Max Aura (the "App"). Max Aura is an AI-powered conversation enhancement tool that analyzes chat screenshots and generates contextual response suggestions to help users improve their social interactions.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and authentication data when you create an account through OAuth providers (Google, Apple, etc.)
• Images: Chat screenshots and images you upload for AI analysis
• Preference Data: Your selected response tones (casual, confident, witty, supportive, professional) and app settings
• Subscription Information: Payment details processed through app stores for premium subscriptions

2.2 Automatically Collected Information

• Usage Analytics: How you interact with the app, features used, and app performance data
• Device Information: Device type, operating system, app version, and unique device identifiers
• Technical Data: IP address, crash reports, and error logs for app improvement

2.3 AI Processing Data

• Image Analysis: Processed content from uploaded chat screenshots
• Generated Content: AI-generated response suggestions and conversation analysis
• Usage Patterns: Frequency of use, success metrics, and user preferences

3. How We Use Your Information

3.1 Primary Services

• AI Analysis: Process uploaded images to generate relevant conversation suggestions
• Personalization: Customize response tones and suggestions based on your preferences
• Service Improvement: Enhance AI accuracy and app functionality
• User Support: Provide technical assistance and respond to inquiries

3.2 Business Operations

• Account Management: Maintain your account and subscription status
• Usage Monitoring: Track subscription limits and app usage for billing purposes
• Analytics: Understand user behavior to improve our services
• Communication: Send important updates, security notices, and promotional content (with consent)

4. Data Storage and Security

4.1 Data Storage

• Cloud Storage: User data is securely stored using Supabase (PostgreSQL) with encryption at rest
• Image Storage: Uploaded images are temporarily processed and stored securely with automatic deletion
• Backup Systems: Regular encrypted backups ensure data recovery capabilities

4.2 Security Measures

• Encryption: All data transmission uses HTTPS/TLS encryption
• Access Controls: Strict access limitations and authentication requirements
• Regular Audits: Ongoing security assessments and vulnerability testing
• Data Minimization: We collect only the minimum data necessary for service provision

5. Data Sharing and Disclosure

5.1 Third-Party Services

We work with trusted third-party providers to deliver our services:

• Google AI (Gemini): For image analysis and AI-powered response generation
• Supabase: For secure database and authentication services
• App Store Providers: Apple App Store and Google Play Store for payment processing
• Analytics Services: For app performance monitoring and user experience improvement

5.2 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety and prevent fraud
• Respond to government requests

6. Your Privacy Rights

6.1 Access and Control

• Access: Request a copy of your personal data we maintain
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format

6.2 Communication Preferences

• Marketing Opt-out: Unsubscribe from promotional communications
• Notification Settings: Control app notifications and alerts
• Analytics Opt-out: Disable optional analytics tracking

7. Children's Privacy

Max Aura is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

8. Data Retention

• Account Data: Retained while your account is active and for a reasonable period after deletion for legal compliance
• Uploaded Images: Processed for analysis and deleted within 30 days unless saved to your conversation history
• Usage Analytics: Aggregated data may be retained indefinitely for service improvement
• Chat History: Retained based on your subscription plan and settings

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions from relevant authorities
• Standard contractual clauses
• Certification schemes
• Industry-standard security measures

10. Cookies and Tracking Technologies

We use various technologies to collect information:

• Local Storage: For app preferences and temporary data
• Analytics SDKs: To understand app usage and performance
• Crash Reporting: To identify and fix technical issues
• Authentication Tokens: To maintain secure user sessions

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will:

• Notify users of material changes through the app or email
• Post the updated policy with a new effective date
• Provide a summary of key changes when significant updates occur
• Maintain previous versions for reference

12. Contact Information

13. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California residents
• Local privacy laws in your jurisdiction